Returns & Exchanges

At The Army Painter, we want you to be completely satisfied with your purchase; if your new apparel doesn't meet your expectations, you can return or exchange items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn, unwashed items with original tags still attached into their original packaging to ensure a smooth processing experience.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.