Returns & Exchanges
At The Army Painter, we want you to be completely satisfied with your purchase; if your new apparel doesn't meet your expectations, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn, unwashed items with original tags still attached into their original packaging to ensure a smooth processing experience.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.